Al Midrar Institute

Got Questions? We’re Here to Help.

Find answers to the most commonly asked questions about our courses, online programs, payments, and more. If you still need help, feel free to reach out to us directly.

Know the Institute

What is Al-Midrar Institute?

Al-Midrar is a faith-based educational institute offering transformative Islamic and personal development programs through both online and on-campus modes.

Where is Al-Midrar Institute located?

Our main campus is in Karachi, Pakistan, but we serve a global audience through our online courses.

Who can join the institute?

Anyone, regardless of age or location, who is seeking authentic knowledge and personal growth can join our programs.

Are the courses only for Muslims?

While the majority of our courses are based on Islamic teachings, we welcome anyone who is interested in learning and spiritual growth.

How can I stay updated with new course offerings?

You can follow us on social media, subscribe to our email list, or regularly check our website’s homepage.

Courses & Enrollment

What kind of courses do you offer?

We offer a wide range of courses including Quran translation, Islamic studies, business skills (like Shopify), public speaking, and more.

How can I enroll in a course?

Visit the course page and click on the “Join Now” or “Register” button to fill out the form and make the payment.

Do I need any background knowledge to join a course?

No, most of our courses are beginner-friendly. Course descriptions will specify if any prior knowledge is required.

Can I enroll in multiple courses at once?

Yes, you can take multiple courses simultaneously as long as you can manage the schedule.

Are there any age restrictions?

Most of our courses are suitable for teens and adults. Specific age recommendations may be mentioned in course details.

Online Learning

How do online classes work?

Online classes are conducted through platforms like Zoom or Google Meet. Access links are shared via email or WhatsApp.

Will I get recordings of the classes?

Yes, recordings are usually provided after each session, depending on the course.

Do I need any background knowledge to join a course?

How do online classes work?

Can I attend classes on my mobile phone?

Absolutely. Our platforms are mobile-friendly, and you can access classes using your smartphone or tablet.

What if I miss a live session?

You can catch up using the class recording, which is usually shared after the session.

Is interaction with instructors possible during online sessions?

Yes, students are encouraged to ask questions and participate during live sessions.

Fees & Payments

What is the fee structure?

Each course has its own fee, which is mentioned clearly on the course page.

Do you offer discounts or scholarships?

We occasionally offer special discounts and limited scholarships. Stay tuned to our announcements.

Can I pay in installments?

Yes, some courses offer installment plans. Please contact support for details.

What payment methods are accepted?

We accept bank transfers, Easypaisa, JazzCash, and international payments via online platforms.

Will I get a receipt after payment?

Yes, a confirmation message or receipt is sent via email or WhatsApp once the payment is verified.

Male & Female Students

Are there separate classes for men and women?

Yes, we maintain gender guidelines by offering separate sessions or balanced content when needed.

Is there a specific dress code for classes?

We recommend students dress modestly, especially for video-enabled sessions.

Can female students interact with instructors during class?

Yes, with proper decorum and guidelines, female students can ask questions and engage in learning.

Are there female instructors available for women-specific programs?

Yes, we have dedicated female instructors for certain programs tailored for women, ensuring a comfortable and effective learning environment.

Is camera usage mandatory during online sessions?

Camera usage is encouraged but not mandatory. However, we do expect students to participate actively and respectfully in all sessions.

Certificates & Recognition

Will I receive a certificate after completing a course?

Yes, a digital certificate is provided upon successful completion of most courses.

Are the certificates recognized officially?

Our certificates are recognized by Al-Midrar Institute and appreciated within faith-based educational circles.

Can I add the certificate to my resume or LinkedIn?

Yes, you can showcase your achievements in your academic or professional profiles.

How will I receive my certificate?

Once the course is completed and your participation is verified, you will receive a digital certificate via email. Printed copies may be requested (terms apply).

Do I need to pass a test to receive the certificate?

Some courses may require completing assessments or assignments to qualify for certification. The requirements will be mentioned at the start of the course.

Counseling & Personal Development

Do you offer Islamic counseling sessions?

Yes, we offer faith-based counseling and mentorship for spiritual and personal development.

How can I book a counseling session?

You can schedule a session through our website or contact us directly via WhatsApp.

Are counseling sessions confidential?

Yes, all counseling sessions are private and confidential.

Do you charge for counseling services?

Some sessions are free while others may have a nominal fee. Check the specific program page for details.

Technical Help

I'm unable to log in to my class. What should I do?

Please check your email for login details. If the issue persists, contact our support team via WhatsApp or email.

Check your spam or promotions folder. If not found, message our support team for immediate help.

Can I change my registered email or phone number?

Yes, contact support with your updated information and we’ll make the necessary changes.

My video/audio isn't working during the live class. What should I do?

Please check your internet connection and browser permissions. If the problem persists, exit the class and rejoin, or contact our technical support via WhatsApp.

Can I switch my device during the course (e.g., from mobile to laptop)?

Yes, you can access your class from any device. Just make sure you’re logged in with the same email or credentials provided during registration.

Need Help? We're Just a Message Away!

Have questions about our courses, enrollment, or technical support? Just drop your message below and our team will get back to you shortly.